{"id":46321,"date":"2021-03-06T11:18:31","date_gmt":"2021-03-06T09:18:31","guid":{"rendered":"https:\/\/www.e-lubricants.gr\/oroi-chrisis\/"},"modified":"2026-04-30T15:52:45","modified_gmt":"2026-04-30T12:52:45","slug":"oroi-chrisis","status":"publish","type":"page","link":"https:\/\/e-lubricants.gr\/en\/oroi-chrisis\/","title":{"rendered":"Terms of use"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46321\" class=\"elementor elementor-46321 elementor-9157\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bb72218 e-flex e-con-boxed e-con e-parent\" data-id=\"bb72218\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92f1888 elementor-widget elementor-widget-html\" data-id=\"92f1888\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"el-terms-section\">\r\n  <div class=\"el-terms-container\">\r\n\r\n    <div class=\"el-terms-header\">\r\n      <span>Terms of Use<\/span>\r\n      <h1>Terms of Use & Returns Policy<\/h1>\r\n      <p>\r\n        Read in detail the terms of use, personal data protection,\r\n        transaction security and returns policy of e-lubricants.gr.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"el-terms-layout\">\r\n\r\n      <aside class=\"el-terms-sidebar\">\r\n        <div class=\"el-terms-sidebar-inner\">\r\n          <h3>Contents<\/h3>\r\n          <a href=\"#privacy\">Personal data protection<\/a>\r\n          <a href=\"#security\">Security<\/a>\r\n          <a href=\"#products\">Provided information and products<\/a>\r\n          <a href=\"#returns\">Returns - Cancellation<\/a>\r\n          <a href=\"#return-methods\">Return methods<\/a>\r\n          <a href=\"#liability\">Limitation of liability<\/a>\r\n          <a href=\"#company\">Business information<\/a>\r\n        <\/div>\r\n      <\/aside>\r\n\r\n      <div class=\"el-terms-content\">\r\n\r\n        <div class=\"el-terms-card\" id=\"privacy\">\r\n          <div class=\"el-terms-title\">\r\n            <div class=\"el-terms-icon\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10Z\"><\/path>\r\n                <path d=\"M9 12l2 2 4-4\"><\/path>\r\n              <\/svg>\r\n            <\/div>\r\n            <h2>Personal Data Protection<\/h2>\r\n          <\/div>\r\n\r\n          <p>\r\n            During your visit to e-lubricants.gr, in order to place an order for products,\r\n            you will be asked to provide certain personal details, such as your full name,\r\n            billing address, delivery address, landline telephone number or any other telephone\r\n            number you prefer, as well as your email address.\r\n          <\/p>\r\n\r\n          <p>\r\n            A prerequisite for entering into an order agreement is that you are an adult\r\n            and have legal capacity according to the law.\r\n          <\/p>\r\n\r\n          <p>\r\n            If you wish to make a purchase by credit card, you will also be asked to provide\r\n            the card number, expiration date and three-digit security code. This data is processed\r\n            by the company for the purpose of fulfilling the customer\u2019s order and will not be\r\n            disclosed, published or sold to third parties in any way, unless the procedure defined\r\n            by law is initiated or if required by legal obligations.\r\n          <\/p>\r\n\r\n          <p>\r\n            Credit card details are not stored on the company\u2019s storage systems during the transaction.\r\n            Instead, they are processed in the secure environment of the cooperating company, ensuring\r\n            an even higher level of security.\r\n          <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"el-terms-card\" id=\"security\">\r\n          <div class=\"el-terms-title\">\r\n            <div class=\"el-terms-icon\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <rect x=\"5\" y=\"11\" width=\"14\" height=\"10\" rx=\"2\"><\/rect>\r\n                <path d=\"M8 11V7a4 4 0 0 1 8 0v4\"><\/path>\r\n              <\/svg>\r\n            <\/div>\r\n            <h2>Security<\/h2>\r\n          <\/div>\r\n\r\n          <p>\r\n            e-lubricants.gr, recognizing the importance of secure transactions and the protection\r\n            of your personal data, has taken all necessary measures to ensure the highest possible\r\n            level of security.\r\n          <\/p>\r\n\r\n          <p>\r\n            The security of the online store is achieved through an SSL certificate\r\n            (Secure Socket Layers), which ensures the secure exchange of data between the website\r\n            and the user\u2019s browser.\r\n          <\/p>\r\n\r\n          <p>\r\n            Confidentiality is considered self-evident. All information transmitted by the user is\r\n            confidential and e-lubricants.gr has taken all necessary measures to ensure that it is used\r\n            only to the extent deemed necessary within the framework of the services provided.\r\n          <\/p>\r\n\r\n          <p>\r\n            Only authorized personnel have access to your transaction information and only when necessary,\r\n            for example for the processing of your requests. e-lubricants.gr does not disclose customer\r\n            or transaction details unless there is written authorization from you or if required by a court\r\n            decision or decision of another public authority.\r\n          <\/p>\r\n\r\n          <p>\r\n            For your own security, you should also treat all information provided through the service\r\n            as confidential and private and not disclose it to any third parties.\r\n          <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"el-terms-card\" id=\"products\">\r\n          <div class=\"el-terms-title\">\r\n            <div class=\"el-terms-icon\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M21 16V8a2 2 0 0 0-1-1.7l-7-4a2 2 0 0 0-2 0l-7 4A2 2 0 0 0 3 8v8a2 2 0 0 0 1 1.7l7 4a2 2 0 0 0 2 0l7-4a2 2 0 0 0 1-1.7Z\"><\/path>\r\n                <path d=\"M3.3 7 12 12l8.7-5\"><\/path>\r\n                <path d=\"M12 22V12\"><\/path>\r\n              <\/svg>\r\n            <\/div>\r\n            <h2>Provided Information and Products<\/h2>\r\n          <\/div>\r\n\r\n          <p>\r\n            The company is committed to the quality, completeness and validity of the information\r\n            presented on the e-lubricants.gr website, both regarding the essential characteristics\r\n            described for each product and the transactions provided through the online store.\r\n          <\/p>\r\n\r\n          <p>\r\n            The above commitment is subject to any technical or typographical errors that may have\r\n            escaped attention, occurred unintentionally or resulted from website downtime due to\r\n            force majeure.\r\n          <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"el-terms-card\" id=\"returns\">\r\n          <div class=\"el-terms-title\">\r\n            <div class=\"el-terms-icon\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M3 7h11v10H3z\"><\/path>\r\n                <path d=\"M14 10h4l3 3v4h-7z\"><\/path>\r\n                <circle cx=\"7\" cy=\"18\" r=\"2\"><\/circle>\r\n                <circle cx=\"18\" cy=\"18\" r=\"2\"><\/circle>\r\n              <\/svg>\r\n            <\/div>\r\n            <h2>Returns - Cancellation<\/h2>\r\n          <\/div>\r\n\r\n          <p>\r\n            You may cancel your order, if you wish, free of charge, provided that\r\n            <strong>the products have not yet been shipped<\/strong>\r\n            from our premises.\r\n          <\/p>\r\n\r\n          <p>\r\n            You have the right to return the products you purchased and\/or request their replacement\r\n            within fourteen (14) calendar days, either because you encountered an issue with a product\r\n            or because you changed your mind.\r\n          <\/p>\r\n\r\n          <p>\r\n            In all cases where, due to proven fault of e-lubricants.gr, incorrect products or products\r\n            of defective quality were sold, the products must not have been used, must be in the condition\r\n            in which they were received, complete and without damage.\r\n          <\/p>\r\n\r\n          <p>\r\n            Their packaging must be the original packaging that normally accompanies them and must be\r\n            in excellent condition, together with all accompanying documents, such as delivery note\/invoice,\r\n            retail receipt, etc. Returns without prior notification are not accepted.\r\n          <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"el-terms-card\" id=\"return-methods\">\r\n          <div class=\"el-terms-title\">\r\n            <div class=\"el-terms-icon\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M21 12a9 9 0 1 1-3-6.7\"><\/path>\r\n                <path d=\"M21 3v6h-6\"><\/path>\r\n              <\/svg>\r\n            <\/div>\r\n            <h2>Return - Replacement Methods<\/h2>\r\n          <\/div>\r\n\r\n          <p>\r\n            If the product you received is defective or incorrect due to the fault of e-lubricants.gr,\r\n            we cover the return costs through our own courier and proceed with the refund.\r\n            The shipping costs of the original shipment are not refunded.\r\n          <\/p>\r\n\r\n          <p>\r\n            If the products are returned using a courier company of your choice, then the shipping costs\r\n            are covered by you. If the product is not as expected or you changed your mind, you fully\r\n            undertake the return costs, while e-lubricants.gr undertakes the refund to the customer\r\n            or the replacement of the product with a new one.\r\n          <\/p>\r\n\r\n          <p>\r\n            In all cases, the refund or replacement will be completed once we have received and inspected\r\n            the original item.\r\n          <\/p>\r\n\r\n          <p>\r\n            e-lubricants.gr reserves the right to cancel or modify its returns policy at any time by\r\n            publishing the relevant new terms and conditions on e-lubricants.gr. Any dispute arising from\r\n            each transaction falls under the exclusive jurisdiction of the courts of Piraeus.\r\n          <\/p>\r\n\r\n          <div class=\"el-terms-notice\">\r\n            <strong>Telephone contact for returns:<\/strong>\r\n            <a href=\"tel:2104170997\">2104170997<\/a>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"el-terms-card\" id=\"liability\">\r\n          <div class=\"el-terms-title\">\r\n            <div class=\"el-terms-icon\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle>\r\n                <path d=\"M12 8v4\"><\/path>\r\n                <path d=\"M12 16h.01\"><\/path>\r\n              <\/svg>\r\n            <\/div>\r\n            <h2>Limitation of Liability<\/h2>\r\n          <\/div>\r\n\r\n          <p>\r\n            The company offers the products of the online store for sale in accordance with these terms\r\n            of use and the applicable legislation. No guarantee can be provided regarding product availability,\r\n            but the company is committed to promptly informing customers in case of unavailability.\r\n          <\/p>\r\n\r\n          <p>\r\n            The company bears no responsibility for acts or omissions of third parties related to products,\r\n            services or information made available through this website. Finally, the online store bears\r\n            no responsibility for any technical problems that may occur to users during their access\r\n            to the website.\r\n          <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"el-terms-company\" id=\"company\">\r\n          <div class=\"el-company-logo\">\r\n            <img decoding=\"async\" src=\"https:\/\/e-lubricants.gr\/wp-content\/uploads\/2021\/03\/e-lubricants-logo-1568095554.png\" alt=\"e-lubricants logo\" title=\"\">\r\n          <\/div>\r\n\r\n          <div class=\"el-company-details\">\r\n            <h2>Business Information<\/h2>\r\n\r\n            <div class=\"el-company-grid\">\r\n              <div>\r\n                <span>Company Name<\/span>\r\n                <strong>YIOI DIMITRIOU STAMATAKOU O.E.<\/strong>\r\n              <\/div>\r\n\r\n              <div>\r\n                <span>Business Activity<\/span>\r\n                <strong>LUBRICANTS TRADING<\/strong>\r\n              <\/div>\r\n\r\n              <div>\r\n                <span>Address<\/span>\r\n                <strong>22 LEOCHAROUS STREET, PIRAEUS<\/strong>\r\n              <\/div>\r\n\r\n              <div>\r\n                <span>VAT Number<\/span>\r\n                <strong>998040436<\/strong>\r\n              <\/div>\r\n\r\n              <div>\r\n                <span>Tax Office<\/span>\r\n                <strong>A PIRAEUS<\/strong>\r\n              <\/div>\r\n\r\n              <div>\r\n                <span>GEMI Number<\/span>\r\n                <strong>112793508000<\/strong>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n.el-terms-section {\r\n  width: 100%;\r\n  padding: 75px 20px;\r\n  background: #F6F6F6;\r\n  font-family: inherit;\r\n}\r\n\r\n.el-terms-container {\r\n  max-width: 1200px;\r\n  margin: 0 auto;\r\n}\r\n\r\n.el-terms-header {\r\n  max-width: 850px;\r\n  margin: 0 auto 45px;\r\n  text-align: center;\r\n}\r\n\r\n.el-terms-header span {\r\n  display: inline-block;\r\n  color: #d71920;\r\n  background: rgba(215, 25, 32, 0.08);\r\n  padding: 7px 18px;\r\n  border-radius: 999px;\r\n  font-size: 14px;\r\n  font-weight: 800;\r\n  margin-bottom: 15px;\r\n}\r\n\r\n.el-terms-header h1 {\r\n  margin: 0 0 14px;\r\n  color: #143b70;\r\n  font-size: 42px;\r\n  font-weight: 900;\r\n  line-height: 1.15;\r\n}\r\n\r\n.el-terms-header p {\r\n  margin: 0;\r\n  color: #555;\r\n  font-size: 17px;\r\n  line-height: 1.7;\r\n}\r\n\r\n.el-terms-layout {\r\n  display: grid;\r\n  grid-template-columns: 290px 1fr;\r\n  gap: 30px;\r\n  align-items: start;\r\n}\r\n\r\n.el-terms-sidebar {\r\n  position: sticky;\r\n  top: 25px;\r\n}\r\n\r\n.el-terms-sidebar-inner {\r\n  background: #143b70;\r\n  color: #ffffff;\r\n  border-radius: 20px;\r\n  padding: 25px;\r\n  box-shadow: 0 15px 45px rgba(0, 0, 0, 0.08);\r\n  position: relative;\r\n  overflow: hidden;\r\n}\r\n\r\n.el-terms-sidebar-inner::after {\r\n  content: \"\";\r\n  position: absolute;\r\n  right: -70px;\r\n  bottom: -70px;\r\n  width: 160px;\r\n  height: 160px;\r\n  background: rgba(215, 25, 32, 0.22);\r\n  border-radius: 50%;\r\n}\r\n\r\n.el-terms-sidebar-inner h3 {\r\n  position: relative;\r\n  z-index: 2;\r\n  color: #ffffff;\r\n  margin: 0 0 18px;\r\n  font-size: 21px;\r\n  font-weight: 900;\r\n}\r\n\r\n.el-terms-sidebar-inner a {\r\n  position: relative;\r\n  z-index: 2;\r\n  display: block;\r\n  color: rgba(255, 255, 255, 0.86);\r\n  text-decoration: none;\r\n  font-size: 14.5px;\r\n  font-weight: 700;\r\n  line-height: 1.45;\r\n  padding: 12px 0;\r\n  border-bottom: 1px solid rgba(255, 255, 255, 0.13);\r\n  transition: all 0.25s ease;\r\n}\r\n\r\n.el-terms-sidebar-inner a:last-child {\r\n  border-bottom: none;\r\n}\r\n\r\n.el-terms-sidebar-inner a:hover {\r\n  color: #ffffff;\r\n  padding-left: 6px;\r\n}\r\n\r\n.el-terms-content {\r\n  display: grid;\r\n  gap: 24px;\r\n}\r\n\r\n.el-terms-card,\r\n.el-terms-company {\r\n  background: #ffffff;\r\n  border-radius: 20px;\r\n  padding: 34px;\r\n  box-shadow: 0 15px 45px rgba(0, 0, 0, 0.08);\r\n  border: 1px solid rgba(20, 59, 112, 0.08);\r\n  position: relative;\r\n  overflow: hidden;\r\n}\r\n\r\n.el-terms-card::before,\r\n.el-terms-company::before {\r\n  content: \"\";\r\n  position: absolute;\r\n  top: 0;\r\n  left: 0;\r\n  height: 5px;\r\n  width: 100%;\r\n  background: linear-gradient(90deg, #d71920, #143b70);\r\n}\r\n\r\n.el-terms-title {\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 15px;\r\n  margin-bottom: 18px;\r\n}\r\n\r\n.el-terms-icon {\r\n  min-width: 42px;\r\n  width: 42px;\r\n  height: 42px;\r\n  background: rgba(215, 25, 32, 0.95);\r\n  border-radius: 12px;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n}\r\n\r\n.el-terms-icon svg {\r\n  width: 21px;\r\n  height: 21px;\r\n  fill: none;\r\n  stroke: #ffffff;\r\n  stroke-width: 1.9;\r\n  stroke-linecap: round;\r\n  stroke-linejoin: round;\r\n}\r\n\r\n.el-terms-title h2,\r\n.el-company-details h2 {\r\n  margin: 0;\r\n  color: #143b70;\r\n  font-size: 28px;\r\n  font-weight: 900;\r\n  line-height: 1.25;\r\n}\r\n\r\n.el-terms-card p {\r\n  margin: 0 0 15px;\r\n  color: #5f6670;\r\n  font-size: 15.5px;\r\n  line-height: 1.85;\r\n}\r\n\r\n.el-terms-card p:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n.el-terms-card strong {\r\n  color: #143b70;\r\n  font-weight: 900;\r\n}\r\n\r\n.el-terms-notice {\r\n  margin-top: 22px;\r\n  padding: 18px;\r\n  border-radius: 14px;\r\n  background: #F6F6F6;\r\n  border-left: 4px solid #d71920;\r\n  color: #5f6670;\r\n  font-size: 15px;\r\n  line-height: 1.6;\r\n}\r\n\r\n.el-terms-notice strong {\r\n  display: block;\r\n  color: #143b70;\r\n  margin-bottom: 4px;\r\n}\r\n\r\n.el-terms-notice a {\r\n  color: #d71920;\r\n  text-decoration: none;\r\n  font-weight: 900;\r\n}\r\n\r\n.el-terms-notice a:hover {\r\n  color: #143b70;\r\n}\r\n\r\n\/* Company card *\/\r\n.el-terms-company {\r\n  display: grid;\r\n  grid-template-columns: 220px 1fr;\r\n  gap: 28px;\r\n  align-items: center;\r\n}\r\n\r\n.el-company-logo {\r\n  background: #F6F6F6;\r\n  border-radius: 16px;\r\n  padding: 22px;\r\n  text-align: center;\r\n  border: 1px solid rgba(20, 59, 112, 0.08);\r\n}\r\n\r\n.el-company-logo img {\r\n  display: block;\r\n  max-width: 180px;\r\n  width: 100%;\r\n  height: auto;\r\n  margin: 0 auto;\r\n}\r\n\r\n.el-company-details h2 {\r\n  margin-bottom: 18px;\r\n}\r\n\r\n.el-company-grid {\r\n  display: grid;\r\n  grid-template-columns: 1fr 1fr;\r\n  gap: 14px;\r\n}\r\n\r\n.el-company-grid div {\r\n  background: #F6F6F6;\r\n  border-radius: 12px;\r\n  padding: 14px;\r\n  border: 1px solid rgba(20, 59, 112, 0.07);\r\n}\r\n\r\n.el-company-grid span {\r\n  display: block;\r\n  color: #d71920;\r\n  font-size: 13px;\r\n  font-weight: 900;\r\n  margin-bottom: 5px;\r\n}\r\n\r\n.el-company-grid strong {\r\n  display: block;\r\n  color: #143b70;\r\n  font-size: 14px;\r\n  line-height: 1.45;\r\n  font-weight: 900;\r\n}\r\n\r\n\/* Tablet *\/\r\n@media (max-width: 1024px) {\r\n  .el-terms-layout {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .el-terms-sidebar {\r\n    position: relative;\r\n    top: auto;\r\n  }\r\n\r\n  .el-terms-sidebar-inner {\r\n    padding: 22px;\r\n  }\r\n\r\n  .el-terms-header h1 {\r\n    font-size: 36px;\r\n  }\r\n\r\n  .el-terms-company {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .el-company-logo {\r\n    max-width: 260px;\r\n  }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n  .el-terms-section {\r\n    padding: 45px 15px;\r\n  }\r\n\r\n  .el-terms-header {\r\n    margin-bottom: 30px;\r\n  }\r\n\r\n  .el-terms-header h1 {\r\n    font-size: 30px;\r\n  }\r\n\r\n  .el-terms-header p {\r\n    font-size: 15px;\r\n  }\r\n\r\n  .el-terms-card,\r\n  .el-terms-company {\r\n    padding: 25px 20px;\r\n    border-radius: 16px;\r\n  }\r\n\r\n  .el-terms-title {\r\n    align-items: flex-start;\r\n    gap: 12px;\r\n  }\r\n\r\n  .el-terms-title h2,\r\n  .el-company-details h2 {\r\n    font-size: 23px;\r\n  }\r\n\r\n  .el-terms-icon {\r\n    min-width: 36px;\r\n    width: 36px;\r\n    height: 36px;\r\n    border-radius: 10px;\r\n  }\r\n\r\n  .el-terms-icon svg {\r\n    width: 18px;\r\n    height: 18px;\r\n  }\r\n\r\n  .el-terms-card p {\r\n    font-size: 14.5px;\r\n    line-height: 1.75;\r\n  }\r\n\r\n  .el-terms-sidebar-inner h3 {\r\n    font-size: 20px;\r\n  }\r\n\r\n  .el-terms-sidebar-inner a {\r\n    font-size: 14px;\r\n  }\r\n\r\n  .el-company-grid {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .el-company-logo {\r\n    max-width: 100%;\r\n  }\r\n\r\n  .el-company-logo img {\r\n    max-width: 190px;\r\n  }\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Use Terms of Use &#038; Returns Policy Read in detail the terms of use, personal data protection, 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